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	Frequently Asked Questions   A guide to using the Automotive Supplier Finder   Do I need to be an SMMT member to be a part of ASF? How do I get my business capabilities and details in the Motor Industry Directory (MID)? Is there a subscription charge for suppliers? Somebody is already registered under our company address; I cannot add myself to the company account. Do I need to set up a new account? How do I register? I have forgotten my username and/or password. My company is already listed in the MID, but how can I review and update our business capabilities? I have registered for ASF after receiving an email alert telling me I have received a request for quotation, but I cannot see the details? The system does not accept my email user name. I have registered for the ASF service, but when I searched the MID my company details have not appeared, why is this? I have searched by products/services that I can supply but my company does not appear in the MID, why not? I have received an RFQ but there is not enough information for me to respond with a quotation, how can I get more information from the buyer? Why can't I download the drawings? How can I add users to my account? What is the Motor Industry Directory? What can I use ASF to source? What makes ASF different from other search facilities? What product / service areas does the directory specialise in? How does the proactive matching service work? How can I improve my business visibility with ASF? Will I be notified of any charges? How will I know if there is a request for quotation that I can respond to? I have used the MID before, why am I being asked to register before I can create an RFQ? What is a request for information (RFI) and how can I send one? What is the difference between Public and Private RFQs? How can I source from overseas suppliers using ASF? I have received an RFQ which I cannot return a quote to because I do not supply this product/service, what should I do? I have checked my company details in the MID but you have the incorrect information, what should I do? What will happen when I return my quote through the system? Why hasn't our business received any request for quotations? I have received a request for quotation but do not have enough time to respond before the expiry date, is there a way to respond after this date? What are supplier communities? How can I benefit from supplier communities? How can I alter my ASF user account details? Can I update my business capabilities and details online? We have more than one site; can we use the same account? How does the NDA process work? What is exclusion management? How long will it take for my company profile to appear in the MID? Do you offer advertising space? The system does not accept my email user name. The system is case sensitive so, depending on how you registered for the service this will be the same when you need to return to your account. If you are having problems logging in please let us know and we can issue you with your exact password and log in. You can change these in the 'my details' area on the account.

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