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	Automotive Supplier Finder

Frequently Asked Questions
A guide to using the Automotive Supplier Finder
Do I need to be an SMMT member to be a part of ASF? How do I get my business capabilities and details in the Motor Industry Directory (MID)? Is there a subscription charge for suppliers? Do I have to pay for a subscription straight away? Somebody is already registered under our company address; I cannot add myself to the company account. Do I need to set up a new account? How do I register? I have forgotten my username and/or password. My company is already listed in the MID, but how can I review and update our business capabilities? I have registered for ASF after receiving an email alert telling me I have received a request for quotation, but I cannot see the details? The system does not accept my email user name. I have registered for ASF, but when I searched the MID my company details have not appeared, why is this? I have searched by products/services that I can supply but my company does not appear in the MID, why not? I have received an RFQ but there is not enough information for me to respond with a quotation, how can I get more information from the buyer? Why can’t I download the drawings? How can I add users to my account? What is the Motor Industry Directory? What can I use ASF to source? What makes ASF different from other search facilities? What product / service areas does the directory specialise in? How does the proactive matching service work? How can I improve my business visibility with ASF? Will I be notified of any charges? How will I know if there is a request for quotation that I can respond to? I have used the MID before, why am I being asked to register before I can create an RFQ? What is a request for information (RFI) and how can I send one? What is the difference between Public and Private RFQs? How can I source from overseas suppliers using ASF? I have received an RFQ which I cannot return a quote to because I do not supply this product/service, what should I do? I have checked my company details in the MID but you have the incorrect information, what should I do? What will happen when I return my quote through the system? Why hasn’t our business received any request for quotations? I have received a request for quotation but do not have enough time to respond before the expiry date, is there a way to respond after this date? What are supplier communities? How can I benefit from supplier communities? How can I alter my ASF user account details? Can I update my business capabilities and details online? We have more than one site; can we use the same account? How does the NDA process work? What is exclusion management? Do you offer advertising space?

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